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Flood Survivor? Here's How to Register with FEMA

Sergeant First Class Casey Phalen
WV National Guard
Taken on Saturday 25 June 2016 in Rainelle, WV. This elderly man lost all of his possessions in his house. He said he has lived there since the 50's and has never seen the water so high. It was 4' high in his house.

The Federal Emergency Management Agency issued a press release announcing details on how survivors affected by West Virginia flooding can get assistance. Federal disaster assistance for individuals and families can include money for rental assistance, essential home repairs, personal property loss and other serious disaster-related needs not covered by insurance.

FEMA officials have reported that over $290,000 of federal funding has been approved for individuals and households affected by the disaster. 2,600 individual registrations have already been received, 800 of which have already been referred to inspectors.


Disaster Recovery Centers (DRC) are one-stop shops for eligible storm survivors to provide one- on-one, face-to-face help. 

  • Kanawha County Crede Warehouse

3300 Pennsylvania Ave
Charleston, WV 25302

Hours of operation:  7 a.m. - 7 p.m., (open seven days a week)

  • Richwood City Hall

6 White Ave, Richwood, WV

Hours of operation: 7 a.m. – 7 p.m. (open seven days a week)

  • 201 Kanawha Ave, Rainelle, WV 

Hours of operation: 7:00AM-7:00PM (opens June 30, 2016)

Mobile Disaster Recovery Center (MDRC) is currently located in Greenbrier County:

  • 65 West Main St. in White Sulfur Springs, WV 24986

Hours of operation:  7 a.m. – 7.p.m until Friday with additional hours to be determined. 


Registering online is also possible at http://DisasterAssistance.gov.

FEMA also accepts registrations through your smartphone at http://m.fema.gov.

Updates and information are also posted on Facebook,  Twitter @FEMA, and via blog.


And for those without access to the internet, FEMA has a toll-free number:

1-800- 621-FEMA (3362)

For the deaf or hard of hearing:  


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