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Uber Drivers Confront Challenges Working For A 'Faceless Boss'

While Uber says you can "be your own boss" — that's their viral tagline — hundreds of drivers tell NPR it's not true. They say Uber feels more like a faceless boss — setting strict rules and punishments, but eerily hard to reach, even in emergencies.

Copyright 2020 NPR. To see more, visit https://www.npr.org.


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